About
Built with a laboratory, for laboratories like it.
Most software for small pathology labs was written for chains and priced for them. This was written beside a family-run laboratory in Rajkot, for the two to six people who use it nine hours a day.
Why it exists
A small laboratory in India runs on a spreadsheet, a Word template and WhatsApp Web. It works, until it does not: a report is typed from a scrap of paper, a patient rings for a result that is ready, a doctor asks for last month's values and nobody can find them. The products that fix this are either priced for a hospital or charge separately for the one thing a lab most needs — its machines talking to its software.
Kliniqo is one system for the whole day, at a price a single-location laboratory can pay from a week of reagents, with the analyser connection included.
The rules it is built to
- A signed report is a record. It is frozen when released. A correction is a new version with a reason; the old one stays. There is no code path that quietly changes what a patient was told.
- Nothing clinical is deleted. Cancelled orders keep their number, rejected samples keep their reason, and every result change carries who changed it and why.
- Being wrong prints a wrong number. Rounding is done on the decimal string, ranges are chosen by age before sex, formulas are data evaluated by a parser and never executed, and the instrument's own figure is never re-rendered.
- The patient's data stays in India, in a database where each laboratory's rows are walled off from every other's — in the database itself, not only in the application.
- The internet will drop. Results from an analyser are written to a disk in the lab before the instrument is answered, and reach the cloud when the link returns.
- Small and obvious beats big and configurable. Fewer screens, one primary action on each, and a counter a new receptionist learns in a morning.
Who is behind it
Kliniqo is made by Priyam Rupapara, trading as Kliniqo, Rajkot, Gujarat. The first laboratory to run its day on it is in the same city, and finds every bug first.
What we are not
We are a software company. We do not perform, interpret or sign pathology tests; the laboratory and its pathologist do, under their own registrations. Pathology services are exempt from GST in India; our software is taxable when we register — the pricing page says what applies today.